A PDF that prints with missing images, wrong fonts, blank sections, or that simply won't print at all while other documents print fine is very often an issue with the PDF file or the viewer rendering it — not the printer itself.
Print something else — a Word document, a webpage — to confirm the printer and driver are working normally. If those print fine and only the PDF has issues, the problem is isolated to the PDF file or your PDF viewer, which narrows down where to look considerably.
Not all PDF viewers render and print identically, especially with complex layouts, embedded fonts, or specific PDF features. If you're using your browser's built-in PDF viewer, try opening the same file in a dedicated PDF application (like Adobe Acrobat Reader) instead, or vice versa — a print issue that disappears in a different viewer confirms the problem was with how that specific viewer was rendering it, not the printer.
Most PDF viewers have an option (often under advanced print settings) to print the PDF as a flattened image rather than sending the underlying text and vector data directly. This is slower and produces a larger print job, but it sidesteps font substitution issues, embedded font problems, and certain rendering bugs that cause missing or garbled content — a reliable fallback when a PDF is being stubborn.
If a PDF was created without embedding all its fonts, and your system doesn't have an exact match for a font it uses, text can render incorrectly or simply not appear during printing, even though it displays fine on screen (since screen rendering and print rendering sometimes fall back differently). This is a document creation issue in the original PDF, not something fixable on the printing side — if you have access to the source document, re-exporting with fonts embedded resolves it.
If a PDF was downloaded, emailed, or transferred in a way that interrupted the file, it can be subtly corrupted in ways that display mostly fine on screen but cause specific print failures. Try re-downloading or re-exporting the file from its original source if this is a possibility.
An unusually large PDF, especially one with many high-resolution images, can exceed your printer's memory the same way any large document can. See our guide on the "memory full" error if the PDF specifically fails with that kind of message.
See the dedicated guide for large or complex print jobs.
See the memory error guideAlmost always the wrong driver, not a hardware fault.
Read the article →Why large or complex jobs trigger this, and how to fix it.
Read the article →Rule out whether a problem is document-specific or a real connection issue.
Read the article →