How to Print a Test Page

From Windows

Go to Settings → Bluetooth & devices → Printers & scanners, click your printer, then Printer properties. On the General tab, click Print Test Page. Windows sends a standard diagnostic page containing text, graphics, and driver information — if this succeeds, your driver and connection are both working correctly, and any issue you're troubleshooting is specific to a particular document or app instead.

From macOS

Go to System Settings → Printers & Scanners, click your printer, and open its print queue. From the queue window's menu (or right-click the printer in the sidebar), look for a test page or diagnostic print option — the exact wording varies slightly by macOS version, but it's available from the same printer management screen.

Directly from the printer itself

Most printers can print a status or configuration page without any computer involved — useful for confirming the printer's hardware and network status independent of any driver issue on your computer. Look for this under the printer's own Setup or Reports menu, often called "Print Configuration Page" or "Network Status Page." On printers without a screen, this is often triggered by holding a specific button (commonly labeled with an information or Wi-Fi icon) for a few seconds.

What a successful test page tells you

If the test page prints cleanly, the driver is correctly installed, the connection (wired or wireless) is working, and the printer itself is functioning — meaning any problem you're chasing down is specific to a particular document, application, or setting, not a fundamental connectivity or driver issue.

If the test page fails

A failed or missing test page points to a genuine connection or driver problem rather than anything document-specific. From here, check the printer's own network status, try reinstalling the driver, or work through the general offline troubleshooting steps, since the issue is happening before your specific documents even enter the picture.