Got a new router, changed your Wi-Fi password, or moved to a new place? A printer that already knows its old network doesn't automatically find the new one — and the step most people skip is telling it to fully forget the old connection first.
Most printers store their last known Wi-Fi network and password, and will keep quietly trying to reconnect to it even after it's gone — a renamed router, a new one entirely, or a changed password all mean the printer is still looking for a network that, from its perspective, has simply "disappeared." Just walking through a normal setup wizard again sometimes isn't enough if the old connection is still cached underneath.
Look in the printer's control panel under a network or wireless settings menu for an option like "Restore Network Settings" or "Reset Network Settings" — this clears the old saved connection completely rather than just adding a new one on top of it. This is the step that resolves most stuck reconnection attempts.
If you got a new router, the network name (SSID) is often different from the old one by default, unless you specifically renamed it to match. Double-check the exact name and password from your router's label or your internet provider's setup materials before proceeding.
With the old network setting cleared, go through the printer's normal wireless setup process again from its control panel, or through the manufacturer's app (HP Smart, Canon PIXMA, Epson Smart Panel, etc.) — treat it as if setting up a brand new printer, selecting your current network from the list.
Confirm your printer supports the Wi-Fi band your new router is broadcasting — many printers only support 2.4GHz, not 5GHz, and some newer routers default to broadcasting only 5GHz or a combined network name that can confuse older devices. If your router has a way to create a separate 2.4GHz-only network name, that often resolves a printer that seems to simply not see the new network at all.
See the full first-time connection guide.
See the Wi-Fi setup guideStep-by-step for any brand, plus the 2.4GHz vs 5GHz gotcha.
Read the article →When it connects but randomly fails, a different problem.
Read the article →Useful for confirming it actually joined the new network.
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